Section 1 Scope of the Conditions
The following terms apply to all deliveries, services, and offers of WOC-Consultants. The opposing terms and conditions of business and purchasing apply only to the extent that they are not explicitly excluded.
Section 2 Offers and Conclusion of Contract
Any side agreements, amendments, supplements, or deviations from these terms and conditions must be agreed separately in writing. Oral agreements are valid only if they are immediately confirmed in writing by WOC-Consultants. Orders become binding only with written order confirmation. The offer documents, descriptions, and samples of WOC-Consultants may not be disclosed, published, duplicated, or disclosed to third parties without permission. Upon request, all documents provided by WOC-Consultants must be released without right of retention.
Section 3 Price
Price Changes All prices are exclusive of the applicable value-added tax. If hourly rates are agreed for services, these do not include travel, overnight stay, and per diems. Corresponding costs are invoiced separately upon presentation of evidence. Travel and accommodation costs (air travel, car, first-class train, four-star hotel) are charged. Otherwise, the flat rates and fees listed by WOC-Consultants in the offer apply.
Section 4 Delivery Times
Delivery dates or deadlines are only binding if they have been confirmed in writing by WOC-Consultants. Delays in deliveries and services due to force majeure, including strikes, lockouts, official orders, or obstacles on the part of suppliers or service providers beyond WOC-Consultants’ control, are not the responsibility of WOC-Consultants. If such disruptions lead to a delay in performance of more than three months, the contracting partner may withdraw from the contract. Otherwise, statutory rights remain unaffected. If a non-binding delivery date has been agreed, WOC-Consultants is in default no earlier than six weeks after the expiry of this date if the client is in default.
Section 5 Warranty
For all warranty claims due to defects in the deliveries of WOC-Consultants, the warranty period is twelve months, unless the warranty claims relate to damages to body, life, or health. The purchaser is obliged to inspect the received deliveries immediately for obvious defects and notify them in writing within two weeks. If a defect is present in the delivered service, WOC-Consultants has the right to remedy the defects. The client is obliged to cooperate in defect removal and describe the defect so precisely that an elimination is possible.
Section 6 Liability
WOC-Consultants is liable only for intent, gross negligence, and the absence of warranted features. Liability for financial losses is limited to typical, reasonably foreseeable damages. In particular, liability for damages resulting from insufficient cooperation by the contracting partner is excluded.
Section 7 Special Features for Services
If WOC-Consultants provides services, these are billed according to the written hourly rates offered, and the performed hours are regularly, usually within one week, communicated to the client in a report. The client is obliged to review this report promptly and confirm the performed hours. WOC-Consultants is not prevented from invoicing hours performed that were not recognized by the client, provided they were actually delivered.
Section 8 Retention of Title
Until all claims that WOC-Consultants has against the client for any legal reason are fulfilled, WOC-Consultants reserves title to the delivered service and all delivered items. The client is obliged to immediately notify in writing of any attachments of WOC-Consultants and to inform the lien holders of the retention of title.
Section 9 Payment
All invoices are payable within fourteen days of the invoice date. Trade discounts are granted only if agreed separately in the offer. If the client is in default of payment, interest shall accrue on the outstanding amount at a rate of 8 percentage points above the base rate from the date of default. The assertion of any further default damages remains reserved.
Section 10 Applicable
Law Place of performance and jurisdiction for all claims arising from the contract is Karlsruhe. The jurisdiction is not exclusive. All contractual relationships are governed exclusively by German law.
Section 11 Severability Clause
If any individual provisions of this contract are invalid or unenforceable or become so after the contract is concluded, the validity of the rest of the contract remains unaffected. If the General Terms and Conditions are wholly or partly not part of the contract or are invalid, the contract remains valid to the extent that it is not affected.
April, 6 2026 Hartmut Fritz

